For UK customers ordering online, postage and packaging will be FREE via standard delivery or £6.50 next day delivery (Mon-Fri).
Our normal delivery period is 5 to 7 working days from date of order, but usually it is much quicker than this and we aim to get it posted within 24 hours. Parcels must be signed for and cannot be left in the porch, garage, shed etc, and Orders should be received within a maximum of 14 working days. The order cut off time for next day delivery is 1pm.
If you are not satisfied with your purchase, just return the shoes to us in an unworn condition and in their original packaging, within 14 days of having received them and we will arrange a full refund, the postage charge is only refundable if the goods are damaged, faulty or incorrect. The customer is responsible for the returns postage charge. We will only exchange or refund for goods that have not been used, worn, damaged or modified. We will only exchange or refund for goods that are returned in their original undamaged packaging. Please ensure your name and addresses are clearly visible on the returns form. All refunds will be refunded using the original payment method. All shoe care products are non returnable.
Payment can be made online by all major credit or debit card or Paypal checkout.
We take security very seriously and our site uses the latest 128 bit SSL security, complying with and exceeding all necessary security requirements to protect your details. We do not store any sensitive information (card number, etc).
SSL encrypts your order online to avoid any decoding of that information of anyone other than the necessary processing parties. To check the security of your connection, look at the status bar of your browser window after accessing the server. If you see an unbroken key or a closed lock then, depending upon your browser, SSL is active. You can also double check by looking at the URL line of your browser - while accessing a secure server the first characters of the address will change from HTTP to HTTPS.