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Terms & Conditions

Crichton Brain Ltd is dedicated to serving you, if you have any suggestions or comments please email us at


Accessing, viewing and using this website implies your agreement with the terms and conditions governing the use of this website, as set out hereinunder. If you do not agree to these terms and conditions you should avoid accessing this website. Crichton Brain Ltd reserves the right to update and amend these terms and conditions at its discretion, at any time and without prior notice: we invite you to view these terms and conditions regularly to check for any amends.

These terms and conditions will apply to all transactions placed online, by e-mail, telephone or by post with Crichton Brain Ltd. Crichton Brain Ltd is a company registered in Scotland, its registered office is at 13 – 15 Cadzow Street, Hamilton ML3 6EE and its Company Number is SC038554. 'You' or the 'customer' refers to the person responsible for placing the order. By placing an order with Crichton Brain Ltd you are agreeing to these terms and conditions.

Delivery Schedule:

Please allow up to 5 to 7 working days for delivery from date of order.

Contacting Us:

For any queries you may have, you can contact us in one of the following ways.

Tel: 01698 283901 - This line is available 9.30a.m. to 5p.m. Monday to Saturday. (closed Bank Holidays) Crichton Brain Ltd
Address: 13 – 15 Cadzow Street, Hamilton, ML3 6EE

Price and Print Errors:

Whilst we make every effort to ensure that all details published are correct no responsibility will be accepted for errors and omissions. In the event that a product is listed at an incorrect price due to a typographical error or error in pricing information from our suppliers, we shall have the right to refuse or cancel any orders based on the incorrect price whether or not the order has been confirmed.


All prices are shown in pounds sterling (£) and include UK VAT at 20% unless clearly stated otherwise. All prices are subject to change without prior notice.  Prices online may vary from prices instore.

Privacy Policy:

We are committed to protecting your privacy. If you have any questions/comments about privacy please address them

Data collected by this site is used to:

  1. Take and fulfil customer orders.
  2. Administer and enhance the site and service.
  3. Only disclose information to third parties for goods delivery purposes.


Should you have a complaint regarding Crichton Brain Ltd or any product bought from us please email, telephone, fax, write to us and we will endeavour to answer within 3 working days.


All information and materials contained on this website are protected by copyright law and international conventions. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without prior express permission from Crichton Brain Ltd.

Disclaimer & Limitation of Liability

The contents of this website are intended for information purposes only and are provided 'as is'. Crichton Brain Ltd, its directors and employees make no representations or warranties, expressed or implied, in relation to the accuracy or completeness of the information published in this website, its suitability for any purpose, stated, implied or inferred, or for any information or content contained in third-party sites referred to or accessed
through this site, or for content or information contained in third-party sites in which this site is referred to or whence it is accessed. While we make every effort to ensure the accuracy of our publications, information may be incorrect or out of date and may not constitute a definitive or complete statement of fact. No liability is accepted for damages of whatever kind arising out of or in connection with the use of any document or information provided.


You may not provide a link, whether as hypertext, image, or logo, to this site ( without the prior express agreement of Crichton Brain Ltd. If you do wish to link to this website please contact, providing details of the proposed URL(s) of the page(s) whence you wish to link to our website.